| Related legal support services |
This section focuses on organizations that provide supplementary services, information and online tools for low-income women who need to resolve matrimonial, family or immigration law matters.
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| Child support |
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New York City Human Resources Administration Department of Social Services
Office of Child Support Enforcement
INFOLINE
877.HRA.8411
Child Support Customer Service Help Line
888.208.4485
Domestic Violence and Emergency Intervention Hot Line
800.621.4673
www.nyc.gov/html/hra
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New York City Office of Child Support Enforcement (OCSE) helps custodial parents (parents living with and caring for their children) to obtain the financial support that their children need and deserve from non-custodial parents (parents not living with their children). OCSE assists all parents, regardless of income and immigration status at no cost. Learn more.
OCSE resources
Child Support Calculator
Approximates how much the non-custodial parent of your
child(ren) might be required to pay in child support in New York State. The dollar amount generated by this online tool is only an estimate.
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Handbook On Child Support Enforcement (PDF format, 506k, 93 pages)
This handbook provides detailed questions and answers about child support and child support enforcement. It also includes a listing of regional, state and tribal Child Support Enforcement Offices throughout the United States.
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New York State Office of Temporary and Disability Assistance
Division of Child Support Enforcement
General information
888.208.4485
www.newyorkchildsupport.com
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DCSE Field Offices at NYC Family Courts
Kings County Family Court
718.246.7962 or 718.246.7968
Bronx County Family Court
718.590.3924 or 718.590.3432
New York County Family Court
212.385.8218 or 212.385.8219
Queens County Family Court
718.725.3148 or 718.725.3149
Richmond County Family Court
718.720.2495
New York State Division of Child Support Enforcement (DCSE) helps custodial parents obtain financial support and medical insurance coverage for their children. DCSE provides a variety of free services, including: establishing paternity; securing, modifying and enforcing child support orders; and obtaining and enforcing an order for health insurance coverage. Learn more.
DCSE resources
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What Non-Custodial Parents Need Know About Child Support (PDF format, 310k, 13 pages)
This brochure explains New York State child support laws and requirements for non-custodial parents.
En español (PDF format, 651k, 16 pages)
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Partners for Children
This easy-to-understand interactive tour introduces custodial and non-custodial parents to New York State child support requirements and resources. The tutorial takes approximately one hour to complete. |
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WomensLaw.org
www.womenslaw.org
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The WomensLaw web site provides bilingual information on navigating the court system in New York and other states, including detailed information on divorce, child custody, parent kidnapping, orders of protection, and a listing of resources for immigrant battered women.
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| Family support services |
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New York City Administration for Children’s Services
877.543.7692
www.nyc.gov/html/acs
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New York City Administration for Children's Services protects New York City's children from abuse and neglect. ACS and its network of social service agencies provide a variety of neighborhood-based child welfare services to help ensure that children grow up in safe, nurturing and permanent homes. Learn more.
ACS Office of Advocacy helps to provide impartial resolutions to conflicts between ACS clients and voluntary agencies or ACS offices. Any parent, foster child, foster parent or other concerned person involved with ACS who needs assistance to resolve a child welfare case should call the ACS Parents' and Children's Rights Unit at 212.676.9421. Learn more.
ACS resources
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Introduction to ACS (PDF format, 301 kb, 22 pages)
This booklet describes the services ACS provides and where families and individuals can go for help or more information. |
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Parent's Guide to New York State Child Abuse and Neglect Laws (PDF format, 109 kb, 18 pages)
This guide will help you understand New York State's child welfare laws. It also provides a list of resources to help you access the assistance you may need.
En español. (PDF format, 108 kb, 18 pages) |
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Children's Rights Pamphlet (PDF format,136k, 2 pages)
This brochure outlines common questions and answers for young people going into foster care.
En español. (PDF format,136k, 2 pages) |
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Parent Handbook (PDF format, 494k, 40 pages)
This booklet answers parents' common questions and concerns about foster care. |
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New York State Office of Children & Family Services
518.473.7793
www.ocfs.state.ny.us
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New York State Office of Children & Family Services (OCFS) serves residents of New York State by promoting the well-being and safety of our children, families and communities. OCFS offers a wide range of family support services including adoption, foster care, child abuse prevention and child day care services. Learn more.
Learn how to contact the Office of Children & Family Services.
Need help finding day care?
OCFS will assist you with matching your family and child care needs to the resources available in your area. Learn more. OCFS also provides guidelines and a child care check list.
Need help paying for day care?
Families are eligible for day care financial assistance if they meet New York State low-income guidelines and need child care to work, look for work, or attend employment training. You are guaranteed child care if you are on public assistance and need child care in order to meet your work participation requirements. You are also guaranteed help paying for child care for one year after leaving public assistance if you gave up public assistance for a job and need child care in order to work. Learn more.
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| Law enforcement |
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New York City Police Department
646.610.5000
www.ci.nyc.ny.us/html/nypd
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Visit the New York City Police Department (NYPD) web site to learn how to contact your local police precinct.
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New York City Department of Correction
Facility Listing Directory and Inmate Locator
www.ci.nyc.ny.us/html/doc/home.html
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| Use the New York City Department of Correction (DOC) web site facility listing to find the address and telephone number for detention facilities located in New York City. Use the online inmate locator to find the current location and basic case information for an inmate in DOC custody.
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New York City Map Portal
www.gis.nyc.gov
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Use the New York City Map Portal to find the location of important community resources in your neighborhood. This online tool allows you to search for police stations, hospitals, fire departments, post offices, day care facilities, subways, libraries, schools and community centers closest to your home.
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New York State Department of Correctional Services
Inmate Lookup Directory
518.457.8126
www.docs.state.ny.us
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Use the New York State Department of Correctional Services online Inmate Lookup directory to find out where an inmate is incarcerated.
To request information on the location of a New York State prison inmate by phone, call 518.457.5000.
Victim Information and Notification Everyday (VINE) provides crime, sentence and release information for all convicted felony offenders serving sentences in a New York State prison. Learn more. En español.
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Federal Bureau of Prisons
Inmate Locator
202.307.3198
www.bop.gov
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Visit the Federal Bureau of Prisons web site to locate someone in a federal prison. Use the Bureau’s Inmate Locator to find an inmate or an address for any federal prison facility in the U.S.
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USACOPS
www.usacops.com
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The USACOPS web site provides a national directory of sheriffs’ offices and police departments.
Bronx County Sheriff’s Office
718.579.2820
Kings County Sheriff’s Office
718.802.3545
New York County Sheriff’s Office
212.788.8731
Queens County Sheriff’s Office
718.298.7500
Richmond County Sheriff’s Department
718.815.8407
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| Support services for crime victims |
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New York State Crime Victims Board
1.800.247.8035
TTY 888.289.9747
www.cvb.state.ny.us
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New York State Crime Victims Board provides financial assistance to eligible, innocent victims of crime. Visit this site to learn about victim support services, eligibility requirements, compensation and emergency benefits for victims of crime.
Find a local Victim Assistance Program Office near you.
En español.
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